Privacy Policy

OVERVIEW

Superior Hats is committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information in connection with our website.

SECTION 1 – INFORMATION WE COLLECT

1.1 INFORMATION YOU PROVIDE

We collect personal information you voluntarily provide when making a purchase, creating an account, subscribing to our newsletter, contacting us, or requesting custom-made products. This may include:

• Name, email address, phone number
• Billing and shipping addresses
• Payment information (processed securely via third-party gateways)
• Custom measurements and preferences

Note: We do not store complete credit card numbers on our servers.

1.2 INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, we automatically collect data such as IP address, device type, browsing behavior, pages visited, and cookies.

SECTION 2 – HOW WE USE YOUR INFORMATION

We use your data to process orders, maintain your account, send updates, respond to inquiries, improve our website security, and conduct analysis to enhance our services.

SECTION 3 – DATA SHARING & DISCLOSURE

We do not sell or rent your personal information. We only share information with trusted third-party service providers (payment processors, shipping providers, email services) who are contractually obligated to keep your information confidential, or when required by law.

SECTION 4 – DATA RETENTION

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. You may request account deletion at any time.

SECTION 5 – SECURITY

We implement technical and organizational measures (encryption, secure servers) to safeguard your data. While we strive for maximum protection, please note that no electronic transmission is 100% secure.

SECTION 6 – YOUR RIGHTS & CHOICES

Marketing: You can opt-out at any time via the “unsubscribe” link in our emails or by contacting us.

Access & Correction: You have the right to access, update, or request the deletion of your personal data by emailing us at info@superiorhats.com.

SECTION 7 – COOKIES & TRACKING

We use cookies to enhance your browsing experience. You may configure your browser to refuse cookies, though some site features may not function correctly as a result.

SECTION 8 – CHILDREN’S PRIVACY

Our services are not intended for children under 18. We do not knowingly collect information from minors.

SECTION 9 – INTERNATIONAL DATA TRANSFERS

Our operations span Colombia and the United States. By using our site, you consent to the transfer of your information between these jurisdictions, which may have varying data protection regulations.

SECTION 10 – CHANGES TO THIS POLICY

We may update this policy periodically. Significant changes will be posted on this page with an updated “Last Updated” date.

SECTION 11 – CONTACT US

For privacy inquiries, contact us at:

Email: info@superiorhats.com
Website: www.superiorhats.com

Mailing Addresses:
USA: 4696 Master Ct NW, Duluth, GA 30096
Colombia: CRA 33 #2-48 Mz C Casa 8, Castillos del Norte, Pasto, Nariño